内容简介

The challenge faced by family businesses and their stakeholders, is to recognise the issues that they face, understand how to develop strategies to address them and more importantly, to create narratives, or family stories that explain the emotional dimension of the issues to the family. The most intractable family business issues are not the business problems the organisation faces, but the emotional issues that compound them. Applying psychodynamic concepts will help to explain behaviour and will enable the family to prepare for life cycle transitions and other issues that may arise.
　　Here is a new understanding and a broader perspective on the human dynamics of family firms with two complementary frameworks, psychodynamic and family systematic, to help make sense of family-run organisations. Although this book includes a conceptual section, it is first and foremost a practical book about the real world issues faced by business families.
　　The book begins by demonstrating that many years of achievement through generations can be destroyed by the next, if the family fails to address the psychological issues they face. By exploring cases from famous and less well known family businesses across the world, the authors discuss entrepreneurs, the entrepreneurial family and the lifecycles of the individual and the organisation. They go on to show how companies going through change and transition can avoid the pitfalls that endanger both family and company. The authors then apply tools that will help family businesses in transition and offer their analyses and conclusions.
　　Readers should draw their own conclusions from careful examination of the cases, identifying the problems or dilemmas faced and the options for improved business performance and family relationships. They should ask what they might have done in the given situation and what new insight into individual or family behaviour each case offers. The goal is to avoid a bitter ending.

作者简介

MANFRED F.R. KETS DE VRIES brings a unique perspective to the much-studied subjects of leadership and the dynamics of individual and organizational change. He is a clinical professor of leadership development and holds the Raoul de Vitry d’Avaucourt Chair of Leadership Development at INSEAD, France & Singapore. He is also the Director of INSEAD’s Global Leadership Center. He has held professorships at McGill University, the Ecole des Hautes Etudes Commerciales, Montreal, and the Harvard Business School, and he has lectured at management institutions around the world. He is a founding member of the International Society for the Psychoanalytic Study of Organizations. The Financial Times, Le Capital, Wirtschaftswoche, and The Economist have rated Manfred Kets de Vries among the world’s top fifty thinkers on management and among the world’s most influential people in human resource management.
　　He is the author, co-author, or editor of more than 24 books and over 250 scientific papers as chapters in books and as articles. His books and articles have been translated into more than 25 languages. He was also the first non-American recipient of the International Leadership Award for “his contributions to the classroom and the board room.”
　　Kets de Vries is a consultant on organizational design/transformation and strategic human resource management to leading US, Canadian, European, African, Australian and Asian companies. As an educator and consultant he has worked in more than forty countries.
　　DR. RANDEL S. CARLOCK is the first Berghmans Lhoist Chaired Professor in Entrepreneurial Leadership, the founding Director of the Wendel International Centre for Family Enterprise and a founding board member of the Global Leadership Centre at INSEAD. Previously he was the first Opus Professor of Family Enterprise and founder of the family business center at the University of St. Thomas in Minneapolis, MN (USA). Carlock has an MA in education and training (1976), an MBA in strategic management (1983), and a Ph.D. (1991), all from the University of Minnesota. His doctoral dissertation explored the role of organization development in managing high growth entrepreneurial firms. He has also completed a post graduate certification in family and marriage therapy at the Institute of Psychiatry, King’s College, University of London (1998) and a certificate in psychodynamic counseling at Birkbeck College, University of London (1999). He was awarded a Certificate in Family Business Advising with Fellow Status (2001) by The Family Firm Institute, Boston, MA (USA).
　　He is the author of several books, articles, book chapters, videos and case studies. He has over 25 years of experience serving as an executive with a global family business and as CEO and chairman of his own NASDAQ listed corporation. He currently advises global business families and corporations around the world specializing in Asia, Europe and the Middle East.
　　ELIZABETH FLORENT-TREACY, Research Project Manager at INSEAD, Fontainebleau, France, and Singapore, She works in the INSEAD Global Leadership Centre, and the Wendel International Centre for Family Enterprise. She has conducted research in the following areas: global leadership; global organizations; corporate culture in European and global organizations; American, French and Russian business practices; family business issues (governance, succession, strategy); entrepreneurial leadership; cross-cultural management; women and global leadership; cultural aspects of mergers and acquisitions; transformational leadership; expatriate executives and families; and the psychodynamics of leadership. She holds degrees in Sociology (BA) and Organization Development (MA).
　　Elizabeth has written authored or co-authored 4 books, 21 articles, working papers and book chapters and 18 case studies on leadership and family business topics.

目录

Preface
Acknowledgements
PART I: QUESTIONS AND OBSERVATIONS
Introduction
　Endnote
　1 A Psychological Perspective on Business Families
　　Psychodynamic and family systemic perspectives
　　Key ideas from the psychodynamic approach
　　The role of transference and countertransference
　　The family systemic perspective
　　A therapeutic alliance
　　A summing-up
　　Endnotes
　2 The Challenges of Love and Work
　　Conflicting goals in the family business
　　The tree-circles model
　　How conflict can develop
　　Endnotes
　3 Family Business Practices: Assessing Strengths and Weaknesses
　　The interface of business and family practices
　　Assessing the health of a family business
　　Endnotes
PART II: REFLECTION AND LEARNING
　4 The Life Cycle as an Organizing Construct
　　The multiple life cycles of the family business
　　Key models of human psychological development
　　The family life cycle
　　Carter and McGoldrick’s family-based life cycle model
　　Applying the life cycle in family businesses
　　Endnotes
　5 Narcissism, Envy, and Myths in Family Firms
　　Personality types
　　Managerial implications of dysfunctional narcissism
　　The importance of individuation
　　The family firm as transitional object
　　The power of envy
　　Games families play: the role of family myths
　　The impact of family myths on the family business
　　Summary
　　Endnotes
　6 The Entrepreneur: Alone at the Top
　　Common personality characteristics of founder-entrepreneurs
　　Larry Ellison and Oracle
　　Deciphering the inner theater of the entrepreneur
　　Common defensive structures in founder-entrepreneurs
　　Maintaining the balance
　　Endnotes
　7 Leadership Transition: Replacing a Parent as CEO
　　Options for tackling the succession problem
　　The inheritance
　　Psychological pressures on new leaders
　　Staying on course
　　Endnotes
　8 A Systemic View of the Business Family
　　A two-way relationship
　　The evolution of systems theory
　　The development of family-systems theory
　　The family-systems proposition
　　Family scripts and rules
　　Family scripts in the family business
　　A practical example of family systems thinking
　　Endnotes
　9 Diagnosing Family Entanglements
　　The family genogram
　　The Circumplex Model of marriage and family systems
　　Differentiation of self from family of origin
　　Two family stories
　　Endnotes
PART III: INTEGRATION AND ACTION
　10 Addressing Transitions and Change
　　Lewin’s ideas on change
　　The Kets de Vries model of individual change
　　Major themes in the individual journey toward change
　　The process of change within organizations
　　The change process in families
　　Family focus or organization focus?
　　Endnotes
　11 The Vicissitudes of Family Business
　　The Steinbergs: A study in self-destruction
　　The immigrant dream
　　His mother’s son
　　The entrepreneur’s vision
　　Sam as a family business leader
　　The entrepreneur’s dilemma: Passing the baton
　　The next generation
　　Irving Ludmer: Play it again, Sam
　　A family systems perspective on the Steinbergs
　　The effects of Sam Steinberg’s inner world on the family business
　　The inner theater of Sam’s daughters
　　What if?
　　Endnotes
　12 Putting Family Business Intervention into Practice
　　he Family Action Research Process
　　The succession conundrum
　　The role of the outside adviser
　　Advice to families seeking help
　　The benefits pf a psychodynamic systems perspective
　　Final words
　　Endnotes
Appendix 1: Developing a Business Family Genogram
　Creating the genogram
　Therapeutic applications of the genogram
　Using the genogram to identify family scripts and themes
　How genograms improve communication
　Endnotes
Appendix 2: The Clinical Rating Scales and the Circumplex Model
　How the CRS work
　Endnotes
Index